Privacy policy

Data controller

Eric Remmache, sole trader, 80 rue Saint-Sébastien, 78300 Poissy, France. Contact: contact@nestiva.fr.

Data collected

We collect the data needed for your orders: name, addresses, email, phone and order information. Payment data is processed directly by our secure payment providers; we have no access to it.

Purposes

Your data is used to process and deliver your orders, handle customer service, meet our legal obligations and, only with your consent, send you our news and offers.

Recipients

Your data is shared only with the necessary service providers: our host Shopify, our payment providers, our suppliers and carriers. Some may be located outside the European Union; these transfers are covered by the safeguards provided for by the GDPR.

Retention period

Order data is kept for the period required by our legal and accounting obligations. Data used for marketing purposes is kept for a maximum of three years after our last contact.

Cookies

The website uses cookies necessary for it to work and, with your consent, audience measurement and advertising cookies. You can manage your choices at any time.

Your rights

You have the right of access, rectification, erasure, objection, restriction and portability. To exercise them, write to contact@nestiva.fr. You may also contact the CNIL (www.cnil.fr).